Service · By facility

Distressed Load Recovery

When disaster strikes.

Restack, rewrap, recover. The 911 call freight brokers don’t take.

  • 1995On the dock since
  • ATLHome facility
  • US + CACoverage
  • 1Call to place it

What we recover

When the load arrives — but not in a condition anyone will sign for.

A pallet stack shifted in transit. Shrink-wrap shredded by a forklift. A consignee refused delivery because the cartons crushed under a top layer that wasn’t supposed to be there. Most brokers don’t take that call. We do, and we do it the same day.

  • Dispatch 24/7 · most recoveries dock within the same shift
  • Restack, rewrap, re-band, re-secure · cargo-specific equipment
  • Photograph in / photograph out · documented chain of custody
  • POD reissued · clean BOL handed to the recovery driver

The 911 calls we take

The freight problems no one else wants on their desk.

  • Shifted LoadSecurement failed in transit. We unload, restack, and re-secure for the final leg.
  • Refused at DockConsignee won’t sign. We take possession, recover the freight, find a buyer or return.
  • Damaged WrapShrink-wrap torn, pallets exposed. Same-day rewrap, banding, and corner-board protection.
  • Driver DownHOS expired, equipment failed, driver out. We finish the run — same trailer or transload.
  • Tarp FailureFlatbed load took weather. Dry, repack, reroute under cover.
  • Wrong-Consignee Mis-DeliverFreight at the wrong door. We retrieve, hold, redirect to the right address.

Why Comet for recovery

We’ve been the dock everyone else calls since 1995.

Recovery is a reputation business. Insurance adjusters, claims teams, and dispatchers across the southeast already have our number — because every minute a distressed load sits costs someone money. We pick up, we move, we document. The paperwork is as clean as the dock when we’re done.

How it works

Quote. Schedule. Rest easy.

  1. 01

    Get a quote

    One call, every mode. We match the right trailer to your load.

  2. 02

    Schedule the shipment

    Pickup, transload, paperwork, delivery — handled.

  3. 03

    Rest easy

    Real updates, real people. We solve the whole problem.

Common questions

Before you call, in case it helps.

  • What is distressed load recovery?

    When a load arrives damaged, shifted, refused, or stranded, we restack, rewrap, and recover it — the call other brokers pass on. Dispatched 24/7 from our Atlanta dock.

  • How quickly can you respond?

    Distressed loads are handled with 24/7 dispatch and same-shift recovery at our Lilburn dock. Call the dispatch line and we’ll move on it.

  • Can you document the condition for a claim?

    Yes — freight is counted and photographed as received and after recovery, so you have the record you need for a cargo claim or your own QA.

Common industries

Who moves freight this way.


Tell us what the dock needs to do.

Transload, cross-dock, recover, or store — describe the freight and the deadline, and we’ll handle it from our dock.

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